Help and contact

Talk to a person

Email omar.digestable@gmail.com. We read every message and aim to answer within two business days.

If something in Bonnie ever seems wrong or unsafe, please tell us right away.

For medical questions, please ask your doctor or pharmacist. In an emergency, call 911.

How do I…

Delete everything

At the bottom of any screen in the app, tap “Erase my diary”, then “Erase”. This removes your diary and reminders from your phone. Deleting the app does the same.

Turn reminders on or off

In the app, open Supplements to add or remove a reminder, or My goals for the evening check-in. To stop all of them, open your iPhone’s Settings, tap Notifications, then Bonnie.

Stop sending meal photos for estimates

In the app, tap “About, sources and privacy policy” at the bottom of the screen, then “Stop sending photos for estimates”.

Change your goals

Tap “My goals” at the top of the app to choose your age group and protein goal.

Cancel Bonnie Plus

Open your iPhone’s Settings, tap your name, then Subscriptions, then Bonnie, then Cancel Subscription. You keep Plus until the end of the period you paid for. Your reminders, safety checklist and everything you logged stay free. Deleting the app doesn’t cancel a subscription.

Get a refund

Apple handles payments and refunds. Visit reportaproblem.apple.com, or email us and we’ll help.

Share a summary with your doctor

On the Today screen, scroll to “My last 30 days” and tap “Share a summary with my doctor”.

Make the text even bigger

Bonnie follows your iPhone’s text size. Open Settings, then Display & Brightness, then Text Size.

Where Bonnie’s information comes from

Bonnie’s goals, food values, exercises and tips come from these public health sources:

Bonnie is a wellness diary. It is not a medical device and does not diagnose, treat, cure or prevent any disease. It is not a substitute for professional medical advice. Always talk to your doctor or pharmacist before changing your diet, supplements, exercise or medications, and before making any medical decision. In an emergency, call your local emergency number (911 in the U.S.).

Accessibility

We want Bonnie and this website to be easy for everyone to use, and we aim to meet the WCAG 2.2 AA accessibility guidelines.

If anything is hard to see, read or use, please email omar.digestable@gmail.com. We’ll help you and fix it.

Your privacy rights

To ask about, see or delete any information we have about you, email omar.digestable@gmail.com. Details are in our Privacy Policy and Consumer Health Data Privacy Policy.